Paper Jams in Your Laser Printer? Here’s What’s Really Going On
A paper jam is one of the most frustrating problems you can face when using a laser printer. It always seems to happen right before an important meeting or just as you’re printing the final page of a report. At Premier.lk, we see this issue all the time — and we’re here to help you understand why it happens and how to prevent it.
What Causes Paper Jams in Laser Printers?
Although modern printers are designed for smooth operation, a number of issues can lead to jams:
1. Incorrect Paper Type or Size
Using the wrong type of paper — especially paper that’s too thick, too thin, or damp — can easily cause jams. Always check your printer’s specifications.
2. Overloaded Paper Tray
Overfilling the paper tray can lead to multiple sheets being picked up at once, resulting in a jam.
3. Worn-Out Rollers
The pickup rollers that feed the paper into the printer can wear out over time, causing paper to slip or misfeed.
4. Obstructions Inside the Printer
Tiny scraps of paper, dust, or even staples can obstruct the paper path.
5. Improper Paper Loading
If the paper isn’t aligned correctly in the tray, it can skew or fold as it’s being pulled through, triggering a jam.
How to Clear a Paper Jam Safely
If your printer shows a “Paper Jam” message:
Turn off the printer and unplug it.
Open the access panels as directed in the user manual.
Gently remove the jammed paper — never yank it out.
Check for scraps of paper or foreign objects.
Close the printer and restart to see if the issue is resolved.
When to Call a Professional
If you experience frequent jams, hear unusual noises, or suspect worn-out parts, it’s best to get your printer checked by a professional. Continuing to print with recurring issues can cause permanent damage to the printer.
At Premier.lk, we provide expert laser printer repair and maintenance services for all major brands — including HP, Canon, Brother, Samsung, and Epson. Whether it’s a minor jam or a recurring paper feed issue, our technicians can diagnose and fix the problem efficiently.
Prevent Future Paper Jams
✅ Use only high-quality, recommended paper
✅ Don’t overfill the tray
✅ Store paper in a dry place
✅ Schedule regular printer maintenance
✅ Keep the inside of your printer clean
Need Help? Contact Premier.lk
If your laser printer is giving you trouble, don’t stress. Premier.lk offers fast, affordable, and professional repair services across Sri Lanka.