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Frequently Asked Questions (FAQs) — Premier Data Systems

1. What types of computer repairs do you offer?

We provide a full range of repair services for desktops, laptops, and peripherals, including hardware repairs, software troubleshooting, virus removal, operating system installations, data recovery, and performance upgrades.

2. How long does a typical repair take?

Most common repairs are completed within 24 to 48 hours. Complex issues or parts replacements may take longer, but we always keep you informed about the estimated timeline.

3. Do you offer a warranty on repairs?

Yes, we provide a warranty on parts and labor for all repairs. The warranty period varies depending on the type of repair and components used. Please ask our technicians for specific details.

4. Can you recover data from a damaged or corrupted hard drive?

Our experts use advanced tools and techniques to recover data from damaged or corrupted drives. While success rates are high, recovery depends on the extent of the damage.

5. What brands of computers do you service?

We repair all major brands, including Dell, HP, Lenovo, Acer, Asus, Apple, and more. Regardless of the manufacturer, our experienced technicians can assist you.

6. Do I need to make an appointment for a repair?

Walk-ins are welcome, but booking an appointment is recommended to ensure faster service and minimize waiting times.

7. How much will the repair cost?

Costs vary depending on the issue and parts required. We provide a free diagnosis and a detailed estimate before starting any work, so you can make an informed decision.

8. Do you offer on-site repair services?

Currently, our primary repair services are offered at our Kohuwala service center. For business clients or special cases, on-site service may be available—please contact us to discuss your needs.

9. Can you help with virus and malware removal?

Absolutely! We specialize in thorough virus, malware, and spyware removal to keep your system secure and running smoothly.

10. What payment methods do you accept?

We accept cash, credit/debit cards, and bank transfers for your convenience.